Support

Effective 2026-10-18

Intimate images shared without consent

Use the removal request link below without signing in, as the person depicted or an authorized representative. Realistic digital forgeries are included. A valid request includes a signature, enough information to locate the content, a good faith explanation of non-consent and contact details. We must remove the content within 48 hours and make reasonable efforts to find and remove known identical copies. Do not send the image itself. The receipt provides a request number and private status code.

Contact

For account, privacy or service questions: support@rollphotos.com

Copyright complaints

Contact support@rollphotos.com with your signature, the copyrighted work, information locating the allegedly infringing material, your contact details, a good faith statement that the use is not authorized by the rights holder, their agent or law, and a statement of accuracy and authority under penalty of perjury. We review complaints and repeated infringement. This contact is not represented as a registered US DMCA agent. We explain any applicable response or counter-notice process for your case.

Child safety

Child sexual abuse and exploitation material is prohibited. Report suspected material through the viewer or contact support@rollphotos.com; do not attach or redistribute it. We prioritize safety reports and assess appropriate removal and reporting obligations. People under 18 cannot register for Roll.

Report photos or videos

Open the more menu in the photo or video viewer to report content or block its uploader. For urgent rights violations, include the memory title, uploader’s name and time of the incident in your message.

How we respond

Reports and questions are reviewed in order of receipt and urgency. Urgent matters, including unlawfully recorded material or sexual exploitation of children, are prioritized and reported to relevant authorities when needed.

Delete your account

You can request deletion through the account deletion instructions below even if you cannot use the app.

Subscriptions

Cancel subscriptions and request refunds through the Apple App Store or Google Play account used to pay. Account deletion does not cancel store subscriptions. Check your store’s subscription management screen first.

Request intimate image removal

Account deletion instructions