Delete your account

Effective 2026-10-18

Delete in the app

If you can sign in, go to Settings > Delete account. Deletion takes place immediately after your final confirmation.

If you cannot use the app

Use the email button below to request deletion of your Roll account. Include your sign-in provider (Kakao, Apple, Google or LINE) and nickname used in the app. 클로스핏 will explain any additional identity verification needed.

What is deleted

Your account row, social sign-in identifiers and tokens, profile, consent, group and memory participation, location-use confirmations, reports and blocks, invite links, login sessions and Roll subscription access are deleted. Your uploaded photos, videos and sound, and their search classifications and indexes, are deleted too. Shared memories may remain for other contributors.

Store subscriptions

Deleting your account does not cancel automatically renewing subscriptions in the Apple App Store or Google Play. To stop charges, cancel separately in that store’s subscription management screen before deleting your account.

What may be retained

To prevent reuse of store transactions, transaction identifiers may remain as irreversible hashes, without an account link, with minimal status and time information. Analytics not linked to accounts are retained for at most one year from collection. Separately submitted intimate-image removal requests and action records are independent of membership and retained during review and for 365 days after resolution. Pre-deletion database information may remain in backups for up to 35 days, solely for disaster recovery.

Operator

클로스핏, support@rollphotos.com, (06113) 서울특별시 강남구 강남대로128길 78, 301호 (논현동)

Email an account deletion request